How do I reserve my event date?

Once we confirm your event details, we will send you an invoice.  To reserve your date, a non-refundable $50 deposit is required.  The remaining balance can be paid at the time of pickup or delivery, or you may choose to pay the full amount in advance.

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What is your cancellation policy?

Cancellations made more than 7 days prior to your event will receive a full refund minus the $50 non-refundable deposit.  Cancellations made within 7 days of the event are subject to the full rental amount.  However, we will make every reasonable effort to accommodate rescheduling based on availability.

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When is payment due?

The remaining balance is due at the time of pickup or delivery, unless paid in advance.  This ensures everything is finalized before your event begins.

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What happens if items are damaged or missing?

Customers are responsible for any damaged or missing items.  Charges will be based on the cost of repair or replacement.  We ask that all equipment is returned in the same condition it was received, aside from normal use.  If any items are damaged or missing, an invoice will be sent for the applicable charges.

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How far in advance can I book table and chair rentals?

We recommend booking your table and chair rentals as early as possible to ensure availability, especially during peak seasons like spring, summer, and fall. For larger events such as weddings or graduations, booking 3–4 weeks in advance is ideal. Smaller events can often be accommodated with shorter notice, but availability is not guaranteed. If your event date is approaching, feel free to contact us and we’ll do our best to help.