1. Choose What You Need
Browse our tables, chairs, tents, and event extras to decide what works best for your gathering. Don’t forget to consider seating, food tables, gift tables, shade, weather coverage, and any extras that may help your event run smoothly. Please reach out if you need assistance determining what to order.
 
2. Submit Your Request
Submit your rental request online with the items you’re interested in. If your event has special requirements, such as full setup, exact delivery or pickup times, venue restrictions, or same-day pickup needs, please include those details or contact us before submitting your request.
 
3. We Review the Details
Every order is manually reviewed before it is finalized. We check item availability, delivery distance, setup needs, pickup timing, venue restrictions, and any special notes. If anything needs adjusted, we’ll contact you as soon as possible.  After we review your request, we’ll add delivery, setup, or any other needed adjustments and email you a final quote. Please review the quote carefully and let us know if anything needs changed before paying your deposit.
 
4. Reserve Your Date
Your rental items are reserved once the required deposit has been received. Please note: items are not held until the deposit is paid. Availability can change quickly, and unpaid quotes may expire or become unavailable.
 
5. Order Confirmation
Once your order has been reviewed and your deposit has been received, you’ll receive confirmation by email and/or text. At that point, your rental items are officially reserved for your event date.
 
6. Delivery & Pickup Details
Early the week before your event, we’ll send your estimated delivery and pickup day/time. Because routes can change based on weather, order volume, distance, and event schedules, delivery and pickup times are estimates and may be adjusted as needed. Items may be delivered up to two days before your event and picked up up to two days after your event. Pickup customers will receive detailed pickup instructions, including our warehouse address and arrival information.
 
7. Delivery Day
When our crew is on the way, you’ll receive a text with an estimated arrival time. Upon arrival, any required waiver and remaining balance must be completed before equipment is unloaded. If you will not be present, please contact us ahead of time so we can make arrangements.
 
8. Equipment Drop-Off & Setup
Standard delivery is a front-of-property drop-off. Items will be unloaded at the driveway, garage, front porch, or another location where our truck and trailer can safely pull up. Backyard delivery, stairs, gates, or event-area placement are not included unless setup or placement services are arranged before delivery. Tent setup is included. Tables, chairs, and other rental items are drop-off only unless setup is requested in advance.
 
9. During Your Rental
Customers are responsible for all rental items from delivery until pickup. All items should be returned in the same condition they were delivered. Please do not drag tables, chairs, or other equipment across concrete, pavement, gravel, or grass, as this can cause scratches, stains, or damage. We understand outdoor items may get wet due to weather. However, items should be kept as clean as reasonably possible and should not be returned covered in food, drinks, spills, mud, grass stains, tape, decorations, or excessive dirt. Please do not move, remove, or take down tents unless we have specifically instructed you to do so.
 
10. Pickup & Inspection
Before pickup, all tables, chairs, and rental items should be wiped clean, stacked neatly, and placed in the agreed pickup location. Items should be set on a moving pad, blanket, tarp, driveway, garage, porch, or another clean hard surface — not in the grass. Please leave tents set up and in place unless we have specifically instructed you otherwise. Our crew will take down and inspect tents at pickup. All items should be returned in the same general condition they were delivered. Items returned with excessive mud, grass stains, food residue, spills, damage, missing pieces, or not ready for pickup may result in additional cleaning, damage, or replacement charges.
 
Please Note: Cancellations, Removals & Reschedules
Rental items are reserved specifically for your event date, which means they are unavailable to other customers once your order is booked. Cancellations, item removals, or reschedule requests within 7 days of the event are subject to the full rental amount, including changes due to weather.  Please see our FAQ for full cancellation and rescheduling details.